Shipping Policy
We strive to process and ship orders as quickly as possible. Please review our processing and shipping policy below:
- Order Processing Time:
a. All orders are typically processed within 2-4 business days after the order is placed, excluding weekends and holidays.
b. Customized or personalized orders may require additional processing time, and the estimated processing time will be mentioned on the product page or communicated to you via email. - Shipping Time:
a. Once your order has been processed, the shipping time will depend on the shipping method selected during checkout.
b. We offer various shipping options, including standard shipping, expedited shipping, and express shipping, with estimated delivery times of 3-7 business days, 2-4 business days, and 1-2 business days, respectively.
c. Please note that shipping times are estimated and not guaranteed, and may be subject to delays due to unforeseen circumstances, such as weather conditions, carrier delays, or customs clearance. - Shipping Confirmation:
a. Once your order is shipped, you will receive a shipping confirmation email with tracking information, if available, to help you track your package.
b. Please note that it may take up to 24-48 hours for the tracking information to be updated by the carrier. - Shipping Locations:
a. We currently offer shipping to addresses within the United States only.
b. We do not ship to PO Boxes or APO/FPO addresses. - Shipping Fees:
a. Shipping fees are calculated based on the weight, size, and destination of the package, and will be displayed during the checkout process.
b. Free shipping may be offered on eligible orders as specified on the website or during promotional periods. - Order Modifications/Cancellations:
a. Once an order is placed, modifications or cancellations may not be possible if pass the 24 hour cancellation period or the order has already been processed or shipped.
b. If you need to make changes to your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request. - Lost or Damaged Packages:
a. We are not responsible for lost or damaged packages during transit.
b. If you receive a package that appears to be damaged, please notify the carrier and our customer service team immediately to initiate a claim.
We appreciate your understanding and cooperation with our processing and shipping policy. If you have any questions or concerns please feel free to email us at:support@bathandbodyco.com
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What We Do
At Glow Bath & Body Co, we are dedicated to creating high-quality body care products that cater to various skin concerns. Our products provide deep moisturization, relieving discomfort and improving the appearance of cracked skin. They are specifically designed to soothe dryness and restoring the skin's natural balance. Moreover, our formulations work to minimize the visibility of scars, helping you achieve smoother and healthier skin. We are committed to helping you regain confidence and embrace optimal skin health through our exceptional body care products.
We are fully committed to help make your skin Glow!
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Our Mission
Our mission at Glow Bath & Body Co, is to empower individuals to embrace their natural beauty while nurturing the health of their skin. We believe that every person deserves to feel confident and comfortable in their own skin, and we are committed to achieving this by providing exceptional homemade body care products.
Our core values revolve around three fundamental principles:
1. Nourishing Ingredients: We prioritize the use of nourishing, sustainably sourced ingredients in our formulations. By harnessing the power of nature's bounty, we create products that deliver effective results without compromising on the well-being of our customers or the environment.
2. Gentle and Effective Solutions: We understand the diverse needs of different skin types, including sensitive skin. Our focus is on developing gentle yet effective solutions that address common skin concerns without causing irritation or harm.
3. Empowering Self-Care: We believe that self-care is a transformative practice that should be accessible to everyone. Through our homemade body care products, we aim to encourage individuals to take control of their skincare routines and indulge in moments of pampering and rejuvenation.
We are driven by a passion for innovation, continuous learning, and customer satisfaction.
At Glow Bath & Body Co, we envision a world where skincare is more than just a routine; it is an act of self-love and self-expression. By embracing nourishing beauty and nurturing skin health, we strive to inspire confidence, radiance, and happiness in the lives of our valued customers.
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Meet the Founders
Hi, we're Nadiyah & Eddie Williams and we're the founders of Glow Bath & Body Co. We decided to create this business simply due to the fact that many mainline core products were harmful to our skin. We understand that commercial skincare products often contain harsh chemicals and irritants that can aggravate sensitive skin conditions. That's why we take pride in offering nourishing and gentle alternatives that harness the power of nature to nourish and protect your skin. We're creating products that are safe using ingredients for sensitive skin that can help not only replenish the skin but also repair it. At Glow, our goal is to help customers that are experiencing those same issues and are looking for ingredients that are safe for applying on their skin at ease.
By choosing our homemade body care products, you can take control of your skincare routine and embrace an approach to beauty that truly cares for your skin. With each use, you'll experience the transformative power of nature, helping you feel confident and radiant every day.
Thank you for considering our products to care for your sensitive skin. We are here to support you on your journey towards healthy and nourished skin, and we're confident that our homemade body care range will exceed your expectations.
If you have any questions or need personalized recommendations, please don't hesitate to reach out to us. We look forward to being a part of your skincare routine and helping you embrace the beauty of self-care.
Sincerely,
Nadiyah & Eddie